When shipping, please ensure that electronic components are packed correctly in static-safe packaging. Electronics returned without proper packaging will not be accepted. Removing any labels present on items will void your warranty and will not be accepted.

We DO NOT allow offsets or credit memos to be applied against outstanding invoices.
If your company automatically creates credit memos for RMAs and deducts them from outstanding invoices, then before we will issue an RMA number, you must submit: 1) the original invoice number, 2) the amount of expected credit, and 3) a new purchase order for units of equal or greater value.

We make every attempt to provide as much information about each module (photo, data sheet, forum discussions) prior to purchase. A restocking fee will be applied against any refund for non-defective merchandise since items cannot be resold as "new" once they have been in the field. Any refund amounts always exclude shipping costs.