Crystalfontz Response to COVID-19
March 20, 2020
Recently, in response to the COVID-19 crisis, Crystalfontz stepped up disinfection protocol and reduced our on-site staff to allow lots of extra space for social distancing. We are now taking the next step and pausing physical operations.
Effective Monday, March 23, we will be shipping limited orders until we resume regular operations. We do not have a date for that at this time. We know we are not alone in this difficult decision, and we appreciate your understanding and patience in this challenging time.
We are still accepting web orders. Once we are back in full operation, we will contact you prior to shipment to confirm your order and check it to see if you are available to receive shipments at your location.
We are here for you
Our engineering team is answering tickets daily. We are doing everything possible to answer your questions and provide product support in a timely manner. Additionally, we will respond to voice messages as soon as practical.