Crystalfontz Response to COVID-19
May 27, 2020
Crystalfontz has resumed operations
During this challenging time, the health and safety of our employees and community remains our top priority. To this end, we have put several safety protocols in place in order to resume operations.
Like you, we are experiencing supply chain disruptions at an unprecedented level. Our partner factories in the Far East are slowly returning to full capacity and supply shipments out of Asia are limited because of carrier capacity. We are working closely with our partner factories to coordinate order fulfillment and to keep the supply chain flowing.
We are back to our quick web order fulfillment for product currently in inventory; usually 1 - 2 business days. For out of stock or production orders, lead times are variable. Our team at firstname.lastname@example.org can provide you with lead time specific to your order. Our sales team is happy to answer questions about your current order or to quote price and lead times.
We are here for you
Our engineering team is still providing the same excellent technical support. Contact them at email@example.com or our website chat. We are doing everything possible to answer your questions and provide product support in a timely manner.
All of us at Crystalfontz America hope you and yours are safe and well.