How To Pack Electronics Safely

When returning electronics, they must be packed carefully to avoid both electrostatic and physical damage. The best way to protect your return is to reuse the original packaging. Otherwise, please follow the guidelines below since items damaged in return shipping might not be accepted.

Prevent ESD Damage

LCD modules and other electronics are susceptible to damage from ESD (Electro-Static Discharge). ESD damage may render the unit completely inoperable, or result in less obvious effects such as erratic behavior or shortened life. To protect against ESD:

• Allow only material labelled "ESD safe" to touch the electronics. These include ESD safe plastic bags, ESD safe pink bubble wrap, ESD safe trays/containers, and other static safe packing material.
• Never let components touch material that is not labelled ESD safe. These include any kind of styrofoam, plastic bags, zip lock bags, grocery bags, regular bubble wrap, paper, newspaper, tissue paper, and anything else not specifically designed for static safety.
• Place any tags, labels, notes or other paperwork on the ESD safe packing material, not directly on electronics.

Prevent Physical Damage

Please pack electronics carefully to avoid scratches, dents, bent parts and breakage.

• Do not use a padded envelope. Always use a rigid cardboard box.
• If modules are layered on top of each other, the pins of one may scratch the glass of another. Use enough packing material between items so they cannot touch.
• Use enough packing material so that items do not shift when the box is shaken.

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