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What Our Customers Say About Crystalfontz

For over 25 years, OEM engineers, embedded developers, broadcast equipment manufacturers, and hobbyists have chosen Crystalfontz for reliable displays and responsive support. These reviews come from real customers.

All Reviews Support Reliability Delivery Product Quality

Steve Mo

These guys are actually really solid. I've been buying displays from them for various projects since 2006 (!!) and I have never been disappointed. My last order arrived ahead of schedule, despite everything that's going on.
PS. Really digging the contrast and clarity on the white backlight option! The photo doesn't do it justice (and I haven't peeled the film off the glass yet).

S. Sokolow

Support replied quickly and solved one of my problems on the first reply and the other on the second after consulting with a more knowledgeable party. I couldn't ask for more. As for the products, CrystalFontz LCDs are the classic example of quality premium offerings. Definitely not competing on price, but they're built to last and well-supported, both by CrystalFontz and third-party tools.

Glenn Smith

Kelsey's support has been excellent. After identifying issues with instructions for downloading bmp files to the display, she figured out the correct way to do it and documented it in a clear and concise document.

Vatsal Salla

Crystalfontz provides great displays and an amazing technical support. The agent that I talked with (Kelsey Zaches), is technically sound and she knows what she is doing. The support is what made my job easier to get started with the different display technologies. Thank you!

Adnan Merchant

Kelsey was clearly very familiar with the product's details and was helpful and clear.

Steve Mo

Dennis ODea

I called tech support and was connected with Charlie Matthews. My question needed a bit of research, and Charlie completed the research and sent me a written summary in less than an hour. I told him it was not an emergency situation, but he responded very quickly. Excellent customer support!

Update 10/10/23: Charlie also sent us a no charge sample next day that we were quickly able to test to confirm we would not have any issues in our product. Could not be happier with the support provided.

Sergey Dryga

Excellent support, fast response and they provided information requested and helped tremendously with both design and firmware.

Enda Sullivan

The support was excellent. It would be good to have a fully functioning software suit that works in Windows but cftest was sufficient just to get started.

Peter Glen

Quick response, thank you; The solution was that the chip we are using is little endian, and the display is big endian. Swapping the ushort_16 byte order did the trick.

Mark MacKenzie

I have recently interacted with Crystalfontz support with a question concerning a LCD display. The response from Charlie was timely, well written and answered my question as well as stimulating further sales interaction as this is a product I will now be testing.

Michael Contour

Mark from tech support gave me clear and concise instructions on how to solve the SW crash issue I was having with a CF LCD display. Thanks for the great service!

Lukas Furrer

International order of one of their displays. It was delivered very quickly but happened to be faulty. Upon notifying Crystalfontz about the problem a replacement device was shipped immediately. Thank you for a great customer service!

Andy Basacchi

Trevin Jorgenson has provided us excellent service. He discussed multiple displays, shared technical documents on performance, confirmed operating parameters with a real time test and even took the time to demonstrate the sunlight performance of a couple of screens via videos to ensure we were happy with them. This is excellent service and we look forward to receiving the displays we discussed. Andy Basacchi, President, SpeedCycle Canada

Frank Dziewit

Answered questions quickly and clearly. Thank you!

Spike kito

Had issues with ePaper display but support stuck with me and helped me resolve the issue.

MettleMan

Good displays at a good price and fast delivery as well!

Anh Nguyen

Excellent technical support!!!

James Epps

I have been ordering from CrystalFontz for over a decade. Privately, and for our company. They have been selling excellent hardware, and providing service since 1998. Can't really go wrong with CrystalFontz.

Ched d

Great support, more that excellent.