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What Our Customers Say About Crystalfontz

For over 25 years, OEM engineers, embedded developers, broadcast equipment manufacturers, and hobbyists have chosen Crystalfontz for reliable displays and responsive support. These reviews come from real customers.

All Reviews Support Reliability Delivery Product Quality

S. Sokolow

Support replied quickly and solved one of my problems on the first reply and the other on the second after consulting with a more knowledgeable party. I couldn't ask for more. As for the products, CrystalFontz LCDs are the classic example of quality premium offerings. Definitely not competing on price, but they're built to last and well-supported, both by CrystalFontz and third-party tools.

Capippalist Trade Guild

Very helpful informative and gave me a good deal as well ;)

Glenn Smith

Kelsey's support has been excellent. After identifying issues with instructions for downloading bmp files to the display, she figured out the correct way to do it and documented it in a clear and concise document.

Vatsal Salla

Crystalfontz provides great displays and an amazing technical support. The agent that I talked with (Kelsey Zaches), is technically sound and she knows what she is doing. The support is what made my job easier to get started with the different display technologies. Thank you!

Luis Guilherme Aragao

The employee Charlie Matthews was very attentive to my requests. He responded promptly to all my doubts, always in a technical and succinct way, suggesting ways of dealing with the technical challenges we are facing.
Charlie, thank you so much for all the support!

Ed King

The technical support that I have received from Crystalfontz America has been amazing. They responded to me several times within minutes of me asking my detailed technical questions. Their quick response and thoroughness has helped me to consider them as a valid source for my current and future products.

Chance Kassi

Kelsey Zaches, an engineer at CrystalFontz, has been very helpful in supporting me design a digital dash for my school FSAE team. She has a great customer service, and she will go to the extra miles to help customers. I highly recommend Crystalfontz.

Bryan McWhirt

Pre-sales support has been great. Responses have been within 24 hours or less. Responses were reasonable and included documentation and or links to documentation as well as examples. Good enough I made a purchase for a prototype. Will review my experience with actual product and post sales support in the future.

Stephan Ginther

Their support people are responsive and helpful. I had several vague, open questions. They were patient and helped me obtain the info I wanted.

Howie

I have successfully used a CFA634 twice now 8 years apart. Multiple people were able to help me with several technical problems and resolve them. They don't mind helping a low volume customer with both sales and support. Their product is robust and rather impervious to my wiring errors as well. The same product I first purchased from them in 2014 is still available and supported.

Mo Abassi

Quick and helpful support and answering the technical questions with good detail information.

Adnan Merchant

Kelsey was clearly very familiar with the product's details and was helpful and clear.

Doug Deeds

Crystalfontz' application engineer, Kelsey Zaches, has been very helpful in determining the cause of some of our design issues.

Dennis ODea

I called tech support and was connected with Charlie Matthews. My question needed a bit of research, and Charlie completed the research and sent me a written summary in less than an hour. I told him it was not an emergency situation, but he responded very quickly. Excellent customer support!

Update 10/10/23: Charlie also sent us a no charge sample next day that we were quickly able to test to confirm we would not have any issues in our product. Could not be happier with the support provided.

Sergey Dryga

Excellent support, fast response and they provided information requested and helped tremendously with both design and firmware.

Mark Courson

Kelsey Zaches has provided us with timely information. She facilitated a meeting and answered all questions and provided us with alternatives. Highly professional, personable, and most important, technically savvy.

Enda Sullivan

The support was excellent. It would be good to have a fully functioning software suit that works in Windows but cftest was sufficient just to get started.

Stefan Gelven

Fantastic customer support, very easy to talk with and quickly answered the questions I had. Highly recommend their company and products.

Dennis Smith

Great products and support!

Rob Bogdan

Very helpful. Thank you