5.0
What Our Customers Say About Crystalfontz
For over 25 years, OEM engineers, embedded developers, broadcast equipment manufacturers, and hobbyists have chosen Crystalfontz for reliable displays and responsive support. These reviews come from real customers.
A
Kelsey was clearly very familiar with the product's details and was helpful and clear.
S
These guys are actually really solid. I've been buying displays from them for various projects since 2006 (!!) and I have never been disappointed. My last order arrived ahead of schedule, despite everything that's going on.
PS. Really digging the contrast and clarity on the white backlight option! The photo doesn't do it justice (and I haven't peeled the film off the glass yet).
PS. Really digging the contrast and clarity on the white backlight option! The photo doesn't do it justice (and I haven't peeled the film off the glass yet).
D
Crystalfontz' application engineer, Kelsey Zaches, has been very helpful in determining the cause of some of our design issues.
D
I called tech support and was connected with Charlie Matthews. My question needed a bit of research, and Charlie completed the research and sent me a written summary in less than an hour. I told him it was not an emergency situation, but he responded very quickly. Excellent customer support!
Update 10/10/23: Charlie also sent us a no charge sample next day that we were quickly able to test to confirm we would not have any issues in our product. Could not be happier with the support provided.
Update 10/10/23: Charlie also sent us a no charge sample next day that we were quickly able to test to confirm we would not have any issues in our product. Could not be happier with the support provided.
S
Excellent support, fast response and they provided information requested and helped tremendously with both design and firmware.
M
Kelsey Zaches has provided us with timely information. She facilitated a meeting and answered all questions and provided us with alternatives. Highly professional, personable, and most important, technically savvy.
E
The support was excellent. It would be good to have a fully functioning software suit that works in Windows but cftest was sufficient just to get started.
M
Charlie didn't give up on me and pursued the issue until it was resolved. He also insured that the datasheet was corrected.
M
I really appreciate the quick answer to my question
P
Quick response, thank you; The solution was that the chip we are using is little endian, and the display is big endian. Swapping the ushort_16 byte order did the trick.
S
Fantastic customer support, very easy to talk with and quickly answered the questions I had. Highly recommend their company and products.
M
Perfect. Pointed to me the correct URL and info
D
Great products and support!
K
Assistance is friendly, quick and fantastic. Thank you!
R
Very helpful. Thank you
H
Very fast support which helps with all the small problems you have even before starting a project.
B
C
Great customer support, answered my weekend question promptly on Monday morning!
A
Very prompt and thorough reply from Chris Mathews of Crystalfontz. Unfortunately their 3.5" TFTs are not tested w/ Pi Zero W. But they offered to review our code, which is nice. Will probably go that route if no plug/play solution is available on market.
AHL
AHL
L
The employee Charlie Matthews was very attentive to my requests. He responded promptly to all my doubts, always in a technical and succinct way, suggesting ways of dealing with the technical challenges we are facing.
Charlie, thank you so much for all the support!
Charlie, thank you so much for all the support!
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